Responsible Gambling – Build Safe Betting Habits at Khela Ghor

Responsible gaming means treating betting as one form of entertainment and keeping it within your financial means and time. At Khela Ghor, we believe that when members play mindfully and in control, betting becomes a genuinely enjoyable experience.

Online betting is growing rapidly in Bangladesh. Many people place bets on cricket or football matches for the added thrill. But the habit can sometimes spiral out of control — especially when someone keeps betting in an attempt to recover losses. That pattern is the hallmark of problem gambling.

At Khela Ghor, responsible gaming sits at the heart of everything we do — not just as a policy. Our goal is to create an environment where our members stay healthy, happy, and financially secure over the long term.

If you notice any of the following signs in yourself or someone close to you, it's important to pay attention. Catching them early makes it much easier to address before things get worse:

You can easily set various limits directly from your account settings on Khela Ghor. The table below outlines all available limit types and their details:

Self-exclusion is the most powerful responsible gaming tool. It lets you completely close your own account for a set period of time — logging in or placing bets will not be possible during this time.

Khela Ghor is strictly for users aged 18 and above. We take firm measures to keep minors safe:

• Date of birth is collected at registration for age verification purposes.
• KYC verification requires age confirmation via a national ID card or passport.
• Re-verification may be requested at any time if there is reason for suspicion.

If a family member has access to your device, we recommend using parental control software. Always remember to log out and keep your password private.

Responsible gambling is all about staying in control of your own choices. Keep the following habits in mind to make sure betting stays enjoyable:

• Set a Budget: Set aside an entertainment budget at the start of each month and only bet within that amount. Never use money meant for household expenses or emergencies.
• Don't bet on impulse: Avoid betting when your team loses or when you're in a bad mood. Decisions made in anger or frustration rarely turn out well.
• Accept Losses Gracefully: Winning and losing are both part of betting. Chasing losses with bigger bets only makes things worse.
• Take Regular Breaks: Avoid betting for long stretches at a time. Taking breaks keeps your mind clear and helps you make better decisions.
• Don't make betting your only source of entertainment: Make time for family, friends, sports, and other activities too.
• Keep your winning expectations realistic: Expecting a regular income from betting isn't realistic. Think of it as an occasional source of enjoyment, nothing more.
• Never Bet Under the Influence: Only bet when you have a clear head and are in a normal state of mind.

Problem gambling is a recognized addiction that can be overcome with professional support. Asking for help isn't a sign of weakness — it takes real courage.

Khela Ghor is more than just a betting platform — we aim to be a trusted partner for our members. Our commitment to responsible gambling includes:

• Regularly monitoring the betting patterns of all members and alerting them when potential issues are detected.
• Keeping all responsible gambling tools free and readily accessible.
• Providing regular training to our support team so they can assist members with care and sensitivity.
• Maintaining strict age verification to prevent underage access.
• Not running misleading promotions or any that encourage excessive betting.
• No marketing messages will be sent to self-excluded members.