Khela Ghor Terms & Conditions – The Complete Guide for Members

These Terms & Conditions ("Terms") form a binding legal agreement between the Khela Ghor platform ("Platform", "we", "us") and its users ("you", "Member"). The Khela Ghor website, mobile browser version, and all associated services are governed by these Terms.

The key terms used on this page are defined as follows:

• "Platform" – The khelaghor.bio website and all its sub-pages and services.
• "Member" – Any individual who has registered for or is using Khela Ghor.
• "Bet" – The activity of placing monetary bets on any sport or event through the platform.
• "Wallet" – The balance associated with your account on the platform.
• "Bonus" – Any additional credits or benefits provided for promotional purposes.

To use Khela Ghor, you must meet the following eligibility requirements:

• You must be at least 18 Years is required.
• You must be a resident of a country or region where online betting is legally permitted.
• You must be of sound mind and capable of making your own decisions.
• If you are employed by a gaming or betting operator, specific restrictions will apply to your account.

Khela Ghor may request a valid government-issued ID (NID, passport) for identity verification at any time. Cooperation with this verification process is mandatory for all members.

Registering on Khela Ghor is a straightforward process, but there are a few important rules you must follow:

• Each person may only open One Account one account. If multiple accounts are found under the same person's name, all accounts will be closed.
• All information provided at registration must be truthful, accurate, and up to date.
• Keeping your account password and login credentials confidential is entirely your responsibility.
• Any unauthorized access to your account must be reported to us immediately.
• Account credentials may not be shared with or transferred to any other person.

Khela Ghor may request KYC (Know Your Customer) verification before your first deposit after registration, or for large withdrawals. This process is in place to protect the security of our users.

The following rules apply to all financial transactions on Khela Ghor:

• Minimum Deposit: ৳200 (Two Hundred BDT).
• Minimum Withdrawal: ৳500 (five hundred BDT).
• Withdrawal processing time: Typically 15 to 30 minutes for Mobile Pay and Nagad; 1 to 3 business days for bank transfers.
• Withdrawals may only be made via the same method used for the deposit (certain exceptions may apply).
• Withdrawal requests cannot be changed or cancelled once they have been processed.

Khela Ghor may hold or request verification for certain withdrawal requests as part of a routine security review. If your withdrawal is taking unusually long, please contact support immediately.

Khela Ghor offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, and compliance with those terms is mandatory:

• Welcome Bonus: Applicable to new members only, on their first deposit.
• Wagering requirements: A specified amount of wagering is required before a bonus can be withdrawn (typically 20–30 times).
• Bonus funds and real funds are tracked separately.
• Attempting to claim the same bonus more than once may result in account closure.
• Bonus claims are generally valid for 7 days; any bonus not used within this period will expire.
• Khela Ghor reserves the right to modify or withdraw any bonus offer at any time.

The following rules apply when placing bets on Khela Ghor:

• Once a bet is confirmed, it cannot be cancelled or changed (except where a cashout option is available).
• Bets can be placed both before an event starts and during live play.
• Odds are subject to change, and the odds at the time each bet is placed are final.
• If an event is cancelled or postponed, the staked amount will be refunded.
• Khela Ghor reserves the right to void any bets placed at incorrect odds due to a system error.
• The maximum bet amount per event is fixed and may vary depending on the event.

Khela Ghor is not liable for disconnections or technical issues that occur during live betting. However, if you have evidence of a problem, please contact support and we will do our best to resolve it.

The following activities are strictly prohibited on Khela Ghor:

• Operating multiple accounts under the same person's name.
• Use of bots, automated software, or any hacking tools.
• Abuse of the bonus system or bonus farming.
• Money laundering or any suspicious financial activity.
• Using another person's account or attempting to hack an account.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Participation in match-fixing or sporting misconduct.

Khela Ghor may close or suspend an account under the following circumstances:

• Breach of Terms & Conditions.
• Participation in prohibited activities.
• Registering with false or incomplete information.
• Account has been inactive for an extended period (12+ months).
• At the Member's own request.

To close your account, please contact our support team. Make sure to withdraw any remaining balance before the account is closed. Administrative fees may apply to balances on inactive accounts.

Khela Ghor is not liable for the following:

• Bets lost or missed due to loss of internet connection.
• Losses resulting from technical failures on the part of third parties.
• A transaction failing due to an issue with your device or browser.
• Losses resulting from sharing account credentials with others.
• Psychological or social liability for financial losses incurred through betting.

Khela Ghor strives to provide the best possible service, but occasional brief interruptions may occur due to technical maintenance. We will endeavour to notify you in advance whenever possible.

Khela Ghor is deeply committed to responsible gaming. We want betting to be a source of entertainment, not stress. To support this, we offer the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limit: A limit on the maximum amount you can wager at any one time.
• Cooldown Period: A break period of anywhere from 24 hours up to 30 days.
• Self-Exclusion: Option to temporarily block your account for a set period of time.
• Reality Check: Periodic reminders to keep track of the time you spend betting.

If you feel that betting is having a negative impact on your life, please reach out to us Responsible Play Visit the page or contact support.

Khela Ghor reserves the right to modify, amend, or update these Terms & Conditions at any time. Members will be notified of significant changes via email or an on-platform notification.

Continued use of the platform after any updates to these Terms will be taken as your acceptance of the revised terms. We recommend checking this page regularly to stay informed.

If you have any questions, complaints, or disputes regarding these Terms, please get in touch with us:

• Email: support@khelaghor.bio
• Live Chat: Click the chat button in the bottom-right corner of the website.
• Help Center: Help Center View page.

If a dispute arises, please contact our support team first to work towards a resolution. We take all complaints seriously and aim to provide an initial response within 48 hours.

If a dispute cannot be resolved by mutual agreement, it will be referred to third-party mediation. All legal matters relating to these Terms will be handled in accordance with applicable law.